The Easy AI Tool Decision Just Changed

For 3 years the AI tool decision was easy. Put everyone on ChatGPT. That just changed.

ChatGPT fell below 50% of the AI assistant market for the first time, down to 46% by May. Gemini and Claude split most of the rest, and on the business side it is even closer, with Claude winning a lot of the head to head deals for new enterprise accounts.

So which one do you put in front of your people?

I do not think there is one answer anymore. The tool your accounting team uses to clean up a spreadsheet does not have to be the one your sales team uses to prep a call. Pick by the job.

For a distributor the question I would settle first is whose data policy you trust with your customer list and your SDS files. Get that right, then let the rest follow the work. Safety and data security have always come first in this industry, and a new tool does not change that.

If you rolled out an AI tool to your office this year, I would like to know how you picked it. Price, security, or what your people already had open?